New Haven Independent

Problem with the Site?

Perfection is an ideal. Let us know if something seems to be malfunctioning and we’ll do our best to fix it. Please fill out the form below and be as detailed as possible.

– N.H.I. Webmaster

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Comment Submission Errors

Commenting requires that JavaScript functionality (this is not the same as Java) as well as enabling “accept cookies” are both turned on in your browser. You can check this by reading the following two lines. If everything is running properly both should be green.

If the above 2 lines state your JavaScript and Cookies are both enabled and you are still having a problem, you can try deleting your cookies for this site (they may have gotten corrupt, follow instructions for “some” or “specific” cookies as you may want to keep cookies for other sites), additionally check to see if you have recently activated something like an ad blocker, an new anti-virus application, a pop-up blocker, etc. These may possibly interfere with operation.

Cookies might NOT be enabled though. Please reload page to test. If this message is still visible, follow these instructions then reload the page once more and try again.

Still no Luck?
We will be happy to post your comment for you if you fill out the form below. Please make sure to include the exact title of the story or the link to the exact page. We have thousands and thousands of stories so please keep that in mind.

If you’re not already using it, you can also download and install the excellent and free Firefox, which has JavaScript already enabled and a wonderful pop-up blocker feature built in (usually the reason why JavaScript is disabled).

SPAM and Commenting with TypeKey
We have opened commenting to allow anyone to add their remarks without requiring a TypeKey account. However, those comments must be manually approved before they are posted. This is done to control comment SPAM.

30-Day Opportunity to Post Comments
Since spammers often target older posts, as an additional precaution we have set a 30-day limit to comment on an entry through the online form. If you would like your comment to be posted to an older story, you can submit your comment below and we will post it for you (if you are having a problem commenting to a current entry, we can post your comment for you also). Please include the link to the page or title of the entry, along with your comment text and the name as you would like it appear with the comment in the “details” area of the form below.

Attention Internet Explorer 5 for Mac users:
We are aware of the incompatibility with our site. Unfortunately, Microsoft ceased development of that browser in 2003, and never made it compliant with current web standards. Due to the complexity of NHI’s site structure, we can’t allocate the resources to support it. (Note: According to recent statistics, IE5 for Mac is currently used by less than 1% of web users.) As alternatives, we recommend Firefox for OSX users and Netscape 7 for Mac OS 9 users.

The NHI as Homepage button will only set our site as your homepage if you are using Internet Explorer 6 for Windows. Other browsers do not support that function. However, Firefox, Mozilla and Safari users can use “control + D“ (Windows) or “command + D“ (Mac) to bookmark the page.

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