Perfection is an ideal. Let us know if something seems to be malfunctioning and we’ll do our best to fix it. Please fill out the form below and be as detailed as possible.
– N.H.I. Webmaster
Member Registration
If you have filled out the Member Registration form you should have been emailed a confirmation link. This link must be clicked within 24 hours of registering or it will expire. If you’ve registered and have not received your confirmation email, please check your SPAM or Junk folders first. If it is now more than 24 hours after you registered, fill in the form below using the email address you’d registered with, including your registered User Name in the “Enter Issue Details Here” field and let us know that you need a confirmation link resent. After you’ve confirmed your account you will immediately be able to log in.
Site Login using a VPN
For security reasons this site’s firewall blocks login access outside the general geographic areas that the large majority of our readers and staff are located. Many countries and areas of the U.S. that have been sources of SPAM and hack attempts have already been blocked. If you are using a VPN, you may need to select a connection location within the U.S. and will most likely have better luck if the selected connection location is closer to Connecticut. We’ve had success using VPN locations in CT, NY, NJ and a number of other states as well as some locations in Canada. If you continue to have issues please fill out the form below and we will do our best to help you out.
Comment Policy Issues
NOTE: The form below is going to Tech Support, not editorial staff. If you want to share your thoughts regarding comment posting or site policy, the Suggestions form will go to the appropriate staff.
skip to “report a problem” form
Comment Submission Errors
Commenting requires that JavaScript functionality (this is not the same as Java) as well as enabling “accept cookies” are both turned on in your browser. You can check this by reading the following two lines. If everything is running properly both should be green.
If the 2 lines above confirm that your JavaScript and Cookies are both enabled and you are still having a problem, you can try deleting your cookies for this site (they may have gotten corrupt, follow instructions for “some” or “specific” cookies as you may want to keep cookies for other sites), additionally check to see if you have recently activated something like an ad blocker, an new anti-virus application, a pop-up blocker, etc. These may possibly interfere with operation.
Sometimes when browsers auto-update, especially Chrome and Firefox, the browser needs to be restarted before certain browser functions work properly. Restart your browser and try logging in again. Usernames and passwords are case-sensitive so make sure nothing was accidentally capitalized and no extra spaces were added.
As of January 2010, commenters are required to register for an account. See details below.
Still no Luck?
Please fill out the form below. Make sure to include the exact title of the story or the link to the exact page. We have thousands and thousands of stories so please keep that in mind. Sometimes unique code the author embedded into a single story page will cause a problem that only affects the one page.
SPAM and Commenting as a Registered Member
All comments are reviewed and manually approved before they are posted. This is done to control comment SPAM and to comply with our site policies.
Commenting now requires that you register for an account (see link at top of page). It is free, we will not share any of your information or post your real name or email address on the site. Your comments will be posted under the name you enter as your screen name. All you need is to submit a valid email address. You will be sent a verification email with a link that must be clicked within 24 hours to self-validate your account. Once you have validated your account, you may log in.
TrueVote Thinks you Voted?
The way the poll system identifies users is by associating the voter’s router address (IP address) with the vote.
You can view your current IP address here:
Only one vote can be taken per IP address. So if you are in a location that shares the same web router (which is most likely the case in an office or school), all users sharing that internet connection will have the same IP address.
We are aware that this may limit participation in some cases, but it also serves to minimize poll manipulation. In the future, we may consider requiring individuals to have a registered account in order to vote so that we can distinguish one voter from another, but at this time we find using the IP address as the identifier to be the least obstructive option. Disabling the IP-Address-as-ID function would allow the potential for anyone to vote multiple times wherever and whenever they wanted, so overall this is the best option we have at this time.
Individuals can still participate as long as they are submitting their vote from a unique location — from their home, a coffee shop, anywhere that has an IP address that has yet to be used to register a vote for that particular poll.
